We are committed to providing high-quality products. If you are not
satisfied with the received product, you can request a return ASAP from
the date of receipt.
2. Return Conditions:
- The products must be in their original condition and unused.
- All accessories and original packaging must be included.
- The return request must be made within the specified time frame.
3. How to Request a Return:
- Please contact our customer service team to obtain a reference number.
- The products to be returned should be shipped using a reliable postal
service with a provided tracking number.
4. Return Cost:
- In case of product defects or wrong shipments, we will bear the return
cost.
- For returns due to other reasons, the customer may bear the shipping
cost.
5. Exchange:
- If you wish to exchange a product for a different size or color, please
contact us to arrange the exchange.
- The product must be in its original condition and unused.
6. Exchange Delivery:
- The customer is responsible for the shipping cost associated with the
exchange, unless the exchange is due to our error.
7. Processing Time for Returns and Exchanges:
- We will work to process returns or exchanges as quickly as possible upon
receiving the returned products.
Please review this policy regularly, as it may be updated to meet customer
needs and enhance the online shopping experience at our store.
